The Turning Point Center is a safe, substance-free environment providing recovery support, social, educational opportunities, & fellowship to anyone actively interested in recovery.  
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Disclaimer:

This is a selective listing by type of public & nonprofit programs serving specific groups in the greater Burlington area, by category.

Space limits preclude listing individual & small group medical & mental health/substance abuse treatment providers.

If you have questions about what kind of service is needed, or need more specific information, please call 211 for VT Human Services Information & Referral – it’s staffed 24/7 & they have access to all this info & much more detail about each program.

Crisis Services (non-clinical) & hotlines

Agency /

Program

Location(s)

& Hours

Contact / intake number

Type / scope of services & eligible group(s)

Clinic

or field services?

Case Mgrs. avail.?

Typical barriers to entry


Current eligibility & Remarks

HC - Adult Crisis Team

(mobile/on-call) 24/7

488-6400

Assessment & first response to adult mental health crisis

Field

N

Must be a resident of Chittenden county

Must be an adult, and resident of Chittenden county.

www.howardcenter.org

HC - ASSIST program

300 Flynn Ave., Burl. 24/7

488-6412

Hospital diversion crisis beds for adults w/ serious mental illness

Clinic

N

Must not be in immediate danger of self-harm, and be sober

Must have referral from crisis clinician, physician or case manager

HC – First Call for Children & Families

(mobile/on-call) 24/7

488-7777

Prevention, assessment & support to kids, youth & families in crisis

Field

Y


Must be a resident of Chittenden county

Spectrum Hotline

on-call 24/7

741-5195

Youth in crisis (for current Spectrum counseling clients)

Clinic

Y

Youth only – 21 & under in crisis

Must be current Spectrum counseling clients. (Otherwise, call HC’s First Call at 488-7777.)

WHBW Hotline

(mobile/on-call) 24/7

(800) 228-7395

Domestic abuse/violence

Clinic

Y

Women and children

Must be experiencing Domestic Violence, or have questions or concerns surrounding this issue. www.whbw.org

WRCC Rape Hotline

(mobile/on-call) 24/7

863-1236

Sexual assault

Clinic

Y

Must live in Chittenden county

Crisis must involve sexual assault

www.stoprapevermont.org

HC – Act 1 / Bridge

(on-call) 24/7

488-6425

Substance Abuse crises

Clinic

Y

If one needs to be hospitalized, Act 1 cannot help

Must be in need of detox from alcohol/drugs.

N. New England Poison Center

(mobile/on-call) 24/7

800-222-1222

Medical Hotline

Clinic

N


Needs to have question about poison, or be in crisis because of poison/any other crisis

Suicide Hotline

(mobile/on-call) 24/7

800-273-8255

Suicide prevention crisis line

Clinic

N


Information & immediate help for those at risk of suicide, or other help. Can also be in any type of crisis. Provides support now & will also be referred to a local agency for help.